Terms

Hosted GooseHub is a subscription service billed monthly or annually through Stripe.

Service scope

  • Dedicated AWS-hosted GooseHub runtime.
  • Managed platform operations for uptime, patching, and monitoring.
  • Customer responsibility for account-level configuration, data entry, and policy choices.

Billing

  • Subscriptions renew automatically unless cancelled.
  • Annual plans receive discounted effective monthly pricing.
  • Taxes and payment processing terms are handled via Stripe checkout.

Suspension and termination

  • Failed payments trigger retries and customer notification.
  • Extended non-payment can suspend hosted access.
  • Data retention and deletion windows are defined in account cancellation flow.